FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I am not in love with my order, can it be returned? What if there is an issue?
Kindly be aware that once a purchase is made, all sales are considered final. This policy allows us to maintain our commitment to offering competitive prices and high-quality products 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it is out for delivery.

I have entered an incorrect address, what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply email info@smokestryinc.com

How long does delivery take?
The average delivery time is 24-48 hours. Depending on location and time of order.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.